Professional Development Accreditation:

• ADRIC Continuing Education & Engagement (CEE) points: 12
•  Law Society of British Columbia: 6 hours
•  Law Society of New Brunswick: 6 hours
• Law Society of Ontario: 6 hours of Professionalism Content
•  Law Society of Saskatchewan: 6 hours

CPD accreditation pending from all Law Societies across Canada

This session is full.  We will be offering it again (January or February) - if you would like to be added to the wait list for advance notice, please send a message to admin@adric.ca.

This workshop will not be recorded.

Schedule

Morning: Managing High Conflict Personalities

11:00–12:30:    Five common personality patterns of high conflict behaviour

Other mental health issues (depression, bipolar, substance abuse)

Right-brain and Left-brain conflict styles

Reducing client resistance to problem-solving

12:30-12:45:     Break

12:45-1:45:       Skills for Professionals: Connect, Structure, Educate

Connecting with Empathy, Attention and Respect (EAR)

Guiding the decision-making process

Educating parties about standards and reality

Dealing with resistance to resolving disputes

Skills for Clients:

Asking more Questions

Making Agendas

Making and Responding to Proposals Finalizing Agreements

1:45-2:15:         Lunch

Afternoon: Structuring the Process to Avoid Impasse

2:15-3:45:         Structuring a simple process to manage high-conflict clients

Step 1: Establishing the structure

Step 2: Guiding the parties to make their agenda

Step 3: Guiding the parties to make and respond to proposals

Step 4: Finalizing and revising their agreements

3:45-5:15:         Role-play mediation in Zoom break-out rooms and debrief

5:15-5:30:         Break

5:30-6:00:         Pre-Mediation Coaching and Coaching for BIFF (Brief, Informative, Friendly and Firm) Responses

Presenter: William A. (“Bill”) Eddy, LCSW, JD

Bill Eddy is a lawyer, therapist and mediator, and the co-founder and Chief Innovation Officer of the High Conflict Institute based in San Diego, California. Mr. Eddy provides training on the subject of high-conflict personalities to lawyers, mediators, judges, mental health professionals and others. He has presented in over 30 states, several provinces in Canada, Australia, New Zealand, England, Greece, France, Israel, Austria and Sweden.

As a lawyer, he was a Certified Family Law Specialist (CFLS) for 15 years in California, where he represented clients in family court. Prior to that, he provided psychotherapy for 12 years to children, adults, couples and families in psychiatric hospitals and outpatient clinics as a Licensed Clinical Social Worker (LCSW). Throughout these careers, he has provided mediation services and was the Senior Family Mediator at the National Conflict Resolution Center in San Diego for the past 15 years.

Mr. Eddy is the author of several books, including:

• High Conflict People in Legal Disputes
• SPLITTING: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder
• BIFF: Quick Responses to High Conflict People
• So, What’s Your Proposal?

He writes a popular blog for PsychologyToday.com, with over 3 million views.

He is the developer of the New Ways for Families® method for potentially high-conflict families, which is being implemented in several family court systems in the United States and Canada. He is also the developer of the New Ways for Mediation® method, which emphasizes more structure by the mediator and more negotiation skills for the parties – with less stress for all.

He taught Negotiation and Mediation at the University of San Diego School of Law for six years.  He has served as a Special Master and as a Settlement Judge in the San Diego Family Court. He is on the part-time faculty at the Staus Institute for Dispute Resolution at Pepperdine University School of Law where he teaches in-person and online courses. He is a Visiting Lecturer at Monash University Law Chambers in Melbourne, Australia and a Conjoint Associate Professor at Newcastle Law School in Newcastle, Australia. He has presented at numerous judicial conferences and state bar conferences, and at international conferences for the Association of Family and Conciliation Courts. He was a founding board member of the Academy of Professional Family Mediators.

He obtained his law degree in 1992 from the University of San Diego, a Master of Social Work degree in 1981 from San Diego State University, and a Bachelors degree in Psychology in 1970 from Case Western Reserve University.

Rates:

ADRIC Members $299             ·           Non-Members $425      ·           Applicable taxes extra

We will be offering it again (January or February) - if you would like to be added to the wait list for advance notice, please send a message to admin@adric.ca.

We reserve the right to cancel if registrations do not meet the minimum and would advise by November 23rd and provide a full refund.

CANCELLATION POLICY: If you must cancel, notice must be received in writing. All refund requests received up to one week prior to the date of the webinar will receive a refund less a 5% administrative fee. Notice must be received NO LATER THAN 11:59pm ET THREE DAYS PRIOR to the date of the webinar to receive a refund less a 25% administrative fee unless we are able to find a replacement for your spot, in which case you will receive a refund less 10% admin fee. No refunds available after that point.We reserve the right to cancel if registrations do not meet the minimum and would advise by November 23rd and provide a full refund.