Janet McKay focussed on retail management early in her career and after 8 years as general manager of an upscale chain, formed her own sales and marketing company. Janet concurrently held sales and marketing contracts with several specialized wholesale providers of luxury products. With the changing market of the early 90’s, Janet adapted her own business with design and manufacture of specialised products.

In 2009, Janet sought a change to use her entrepreneurial skills in working with other organisations and became the Manager of Business Development for the ADR Institutes of Ontario and Canada. While Janet had no prior experience with the dispute resolution industry, she learned a great deal “on the job” and has benefitted from courses in ADR. She has been the Executive Director of ADRIC since 2014.