Krista Smith is the founder of Root & Branch – Workplace Conflict Resolutions Inc. (rbworkplace.ca), which seeks to help organizations prevent, navigate, and recover from moments of workplace conflict and crisis. Krista works with organizations in every economic sector to help them create stronger and more functional workplace communities, which leads to improved productivity.

Krista practised labour and employment law for 10 years. She is also a certified workplace investigator. Over the years, Krista has refined her processes to ensure they are trauma-informed and afford the parties dignity and maximum procedural protections.

Between 2021-2023, Krista was a full-time senior policy lawyer with the Mass Casualty Commission. Krista has recently resumed her investigation and assessment practice, with a focus on designing governance and organizational management structures that are collaborative rather than hierarchical, and align with the values of anti-oppressive practice.