ADRIC 2021: Culture, Conflict and Confluence – A Webinar Series

Diversity & Inclusion Series

Increasing Police Legitimacy and Effectiveness in a Diverse World

Recorded on October 27, 2021 (1.5 hours). Click here to purchase.

In this interactive session, Richard Moore discusses the challenges facing police everywhere today and the conflict management skills necessary to address them.

He reviews key knowledge, skills and attitudes required of police officers, police leaders, and those who work with them, to make the transformative changes now being demanded.

Topics covered include dealing with power, use of force, multiculturism, mitigating unconscious bias, and effective de-escalation and trust building skills.

Participants will receive a discount towards the purchase of his recent book “A REALISTC Framework for Enhancing Police Relationship-building, Communication and De-escalation Skills”.

What people are saying about it:

Today more than ever police must build trust and legitimacy with the public they serve. Moore’s book equips front line officers with practical and proven communication tools to accomplish this while, at the same time, providing police leadership with ideas to address common systemic issues within police organizations.

– Assistant Commissioner Alphonse MacNeil (Rtd.) RCMP

To the point, practical, and filled with illustrations, this is the real deal for enhancing police training. Nobody quickly masters the skills of building trust and de-escalating conflict in settings of fear, high tension, and suspicion, but anyone motivated to learn them will find all the basics here, packed into one slender volume. The world would be a different place if even a small portion of police officers adopted the approaches Moore lays out. Not only police should be reading this. Every politician and public servant would benefit from these skills as well.

– Dr. Ron Kraybill international peacebuilder, trainer, and author

Every chapter is filled with practical advice to handle real-life situations. Every officer could benefit from reading it. Moore is one of the preeminent conflict management professionals in Canada. His decades of practice in this field have resulted in a deep understanding of conflict and how it is managed at a personal level, and his equally deep understanding of the policing world, based on up-close hands-on experience, really shows in this book.

– Blaine Donais, founder Workplace Fairness International and conflict management system design expert

Timely and timeless. Important and very accessible. Although Richard Moore’s book is oriented to those in a policing environment, its lessons apply equally to us all. Who would not benefit from such a practical guide to better communication, mutual respect, understanding and a shared purpose with fellow travelers through life?

– Gord Breedyk and Evelyn Voigt, Civilian Peace Service Canada (CPSC)