Administrative Coordinator
Bilingual, 1 Year Contract
The ADR Institute of Canada (ADRIC) is a highly respected bilingual not-for-profit professional association providing services and benefits to over 2,500 dispute resolution professionals (mediators, arbitrators, etc.), our regional affiliates, corporate members, and the public. The work is interesting and rewarding.
ADRIC seeks an enthusiastic, detail-oriented candidate who will be working directly with the Executive Director with a first-rate customer service attitude and excellent office administrative skills. Candidates with strong technology and CRM knowledge and experience are strongly preferred.
This is a full-time position in Ottawa, the candidate will be asked to travel a few times a year.
Start date: Open
If you are interested in this position, or know someone who might be, please share.
RESPONSIBILITIES INCLUDE:
- Updates in the CRM (Customer Relationship Management) system, including data management, reports, queries, event registration set‐up, etc.
- Design and send mass emails using MailChimp and CRM, in coordination with team
- Update the ADRIC website
- Create and update online forms and processes
- Scheduling and coordinating meetings and Board of Director meetings
- Assisting with coordinating the Annual General Meeting (AGM) and National Conference, while attending it
- Maintain proper electronic filing systems
- Administrative assistance for delivery of webinars, courses, and events, which may include: registration set –up; liaising with service providers, instructors and students; obtaining speaker bios, photos, session descriptions; arranging simultaneous interpretation when needed, etc.
- Post events to websites, and social media
- Schedule, coordinate, monitor and record webinars (Zoom); minor edits and posts to the website
- Update or create Survey Monkey questionnaires as needed.
- Assisting with minor bookkeeping functions (e.g. entering a credit/refund for a member)
- General administrative support to the operations on an as-needed basis
- Committee support – administer meeting polls, set up Zoom meetings and send calendar invitations
- Administrative support to the Executive Director as required
- Other related tasks
Credentials:
- Must be fluently bilingual (English & French) both oral and written
- Minimum 2-3 years experience in a similar administrative role
- Strong computer literacy, including effective working skills with Office 365
- Ability to prioritize and manage multiple tasks and deadlines
- Ability to adapt quickly to changing priorities
- Profession, courteous and a great team player
- Previous experience with QuickBooks Online is considered an asset
The starting wage for this position ranges from $22.00 to $28.60 per hour.
Hours are flexible: can start between 8:00 am and 10:00 am, and finish between 4:00 pm and 6:00 pm – 37.5-hour work week.
If you are interested, please submit your motivation letter and resume to gary.lacasse@adric.ca.
