New ODR-QAP approved: ADR Institute of Canada (ADRIC) 19th July 2022 / News / By Liliana Amione / 3 minutes of reading IMI is delighted to announce that ADR Institute of Canada (ADRIC)/ Institut d’arbitrage et de médiation du Canada (IAMC) has had its Online Dispute Resolution Qualifying Assessment Program (ODR – QAP) recognized as meeting IMI’s competency criteria required to provide the […]

https://irb-cisr.gc.ca/en/transparency/reviews-audit-evaluations/Pages/access-to-justice-virtual-hearings-mrap-2022.aspx     The Immigration and Refugee Board of Canada has released a report by the Cyberjustoce Lab at the University of Montreal which looks at the change from face to face hearings to online ones.   The IRB is Canada’s largest tribunal, and deal with the adjudication of refugees claims and immigration applications.  As […]

ICODR Standards With the rapid growth of ODR in a number of sectors it is vital to establish ethical standards to undergird the design, structure, practices, and implementation of global online dispute resolution systems. This simplified standard set builds on previous work by the National Center for Technology and Dispute Resolution on principles for ODR practice. […]

NCTDR Fellow David Bilinsky critiques the BC CRT.    

https://uncitral.un.org/en/disputesettelementcolloquium2022   Dates: 28 March 2022 (Monday) to 1 April 2022 (Friday) Venue: UN Headquarters, New York and online Time: 11:00 – 13:00 ; 15:00 – 17:00 New York time (Eastern Daylight Time) At its fifty-fourth session, the Commission requested the secretariat to organize a colloquium during the seventy-fifth session of Working Group II to explore the […]

The CEPEJ, via its working group on cyberjustice and AI (CEPEJ-GT-CYBERJUST), decided in 2020 to create a European Cyberjustice Network. On 16 November 2021, the CEPEJ officially launched the European Cyberjustice Network (ECN), in virtual presence of more than 100 experts appointed by their Governments, European or global professional associations, research and academic institutions. The network will […]

ODR TRACK 2021: How to educate about e-justice/ODR   29 November 2021 4pm CET (Prague, Czechia) –  9pm CET (Prague, Czechia)   Current best practices of e-justice/ODR trainings for judges, panelists, mediators, adjudicators, court managers and students.   Co-Chairs: Alberto Elisavetsky, Pavel Loutocky, Zbynek Loebl   Free Attendance; Link to the ODR Track sessions will […]

If you have ever wondered how your Facebook sends items to your feed you’ll some interesting data in this article:     https://www.washingtonpost.com/technology/interactive/2021/how-facebook-algorithm-works/

The article ” Online dispute resolution promises to increase access to justice, but challenges remain” can be found at: https://www.abajournal.com/magazine/article/online-dispute-resolution-promises-to-increase-access-to-justice-but-challenges-remain/

Cyberweek 2021   October 31-November 6, 2021 All times US Eastern   Sunday October 31   Power of Mediation with Smartsettle ONE (Graham Ross, Ernest Thiessen, Carissa Boynton, and Peter Holt). Enroll for a week-long event at the International eNegotiation Exhibition and join “Smartsettle ONE at Cyberweek.” You will participate in a contest of asynchronous […]

https://cyberspace.muni.cz/programme/odr-track-2021-how-to-educate-about-e-justiceodr-special-track   29 November 2021 4pm CET (Prague, Czechia) –  9pm CET (Prague, Czechia) – Preliminary programme: How to educate about e-justice/ODR ethics? (Leah Wing, Amy Schmitz) How to train judiciary about internet and online communication skills? (Alberto Elisavetsky) How to train judges and court officers of a new New York online court in e-justice/ODR? […]

ICC ARBITRATION AND ADR COMMISSION | View in the web browser INTERNATIONAL COURT OF ARBITRATION® LEADING DISPUTE RESOLUTION WORLDWIDE ICC COMMISSION ON ARBITRATION & ADR Take a 15-minute survey on the use of IT in international arbitration Dear colleague,   What has been your experience with technology tools in international arbitration over the past three years? Have tech tools […]

The New Zealand Citizen Advice Bureaux has compiled an interesting report on how certain members in society are excluded from mainstream digital inclusion.  This report has implications for ODR practitioners.  While Canada has high computer and smart phone penetration, access to these technologies, and broadband internet access still is problematic for some in Canadian society. […]

Many of you know that the ABA DR Tech Expo is going on July 12-16 with the primary focus on educating practitioners on how to effectively use ODR technologies ( www.ambar.org/drtechexpo ). As part of this effort, ICODR is sponsoring an ODR Platform Playoff where professionals and students from around the world can compete in 3 small negotiations using 3 different […]

 https://www.ncsc.org/__data/assets/pdf_file/0022/65641/ODR-Evaluation-Performance-Measure-Framework.pdf.   NCSC Releases Evaluation and Performance Measures Framework for Online Dispute Resolution (ODR) Programs In response to the COVID-19 pandemic, state courts accelerated efforts to implement online dispute resolution (ODR) programs that offer litigants a software platform in which to resolve legal problems, including negotiating settlements or exchanging information in preparation for in-court hearings. […]

Dear friends and colleagues,   The Council of Europe –which has the European Court of Human Rights covering 47 member countries, including the EU, Rusia and Turkey– issued yesterday Guidelines (and an Explanatory Memorandum) for the use of ODR in civil and administrative court proceedings. Here is the link https://www.coe.int/en/web/portal/-/online-dispute-resolution-in-civil-and-administrative-court-proceedings-new-guidelines   And their blurb:  These guidelines, […]

https://www.legalfutures.co.uk/latest-news/robot-mediator-settles-first-ever-court-case   Robot mediator settles first ever court case 19 February 2019 Posted by Nick Hilborne Ross: The system uses algorithms to help parties avoid the negotiation dance A ‘robot mediator’ has been used to settle a dispute in the court system, for what is believed to be the first time. The online tool, which uses […]

From April 12 – 16, 2021, over 20 Justicemakers will assemble at ODR Week 2021 to share their work on resolving disputes, outside of courts, collaboratively, and at scale. Join us to discover their journeys! Day 1: ODR Impact Story – Taking Lok Adalats Online April 12, 2021; 7:00-8:00pm This is an incredible story of […]

Repost of an article by Professor Susskind   COMMENT Video hearings have transformed courts but are not a panacea Remote hearings have boomed during the Covid pandemic, but further technological change is required for a sustainable future court system Richard Susskind Thursday April 01 2021, 12.01am, The Times Aquestion has been in the air about […]

Designing Ethical Online Dispute Resolution Systems: The Rise of the Fourth Party Leah Wing Janet Martinez Ethan Katsh Colin Rule First published: 03 January 2021 https://doi.org/10.1111/nejo.12350 Abstract As the pandemic forces public and private institutions to move online, many court and business leaders are looking to the field of online dispute resolution (ODR) for best […]

https://medium.com/gearmediatech/addressing-zoom-fatigue-a-professional-assessment-6935f36709c2 Addressing “Zoom Fatigue” — A Professional Assessment Alex Lindsay Follow Mar 15 · 9 min read The now popular “Nonverbal Overload: A Theoretical Argument for the Causes of Zoom Fatigue” by Jeremy N. Bailenson [Department of Communication, Stanford University], proposed a series of theoretical assertions based on past experimental work. Many outlets reported on this article given the esteemed […]

Abstract Online mediation meeting E4C March 17, 16.30-18.30 CET Given the worldwide pandemic, the use of online tools is very much in the picture. In the last E4C session, we focused on e-negotiation. Now we build further on this online aspect by looking at the mediation setting. We invite everyone with an interest in this topic to join! Advanced knowledge of (online) mediation is not necessary. We hope to welcome […]

Sorry, this entry is only available in French. I am just delighted by two things today.  First, the presentations and discussion have been very interesting and informative.  If you are interested in participating in the later session today, or tomorrow’s session, please take a look at the previous post and checkout the agenda. The Forum […]

Greetings, 2021 ODR Forum Registrants! Thank you for registering to attend the Virtual Forum on Online Dispute Resolution (ODR), happening this coming Monday and Tuesday, March 1-2, 2021 10am-1pm & 4pm-7pm (US) EST. The full agenda is here: https://docs.google.com/document/d/1bZggCBd_rN7XckE5YFQQ_hca0nOObppfN1yOhA9HlkE Day one will focus on a discussion of AI and ODR, and day two will focus […]

Mediating Online Is Much More Than “Doing It On Zoom” Ana Goncalves (Instituto de Certificação e Formação de Mediadores Lusófonos) and Daniel Rainey (Holistic Solutions)/February 28, 2021 /Leave a comment ICC’s biggest educational event of the year, its International Mediation Competition, took place from 5 to 11 February 2021 and, for the first time of its history, it was conducted […]

Arbitrate.com has gone online this week.  ADRIC members who are arbitrators may wish to check out the new platforms functionalities.  Arbitate.com is developed by the same people who designed Caseload Manager.  This latter program was evaluated and recommended as an ODR platform by the ODR Task Force.

Virtual Forum on Online Dispute Resolution (ODR) March 1-2, 2021 10am-1pm & 4pm-7pm (US) EST Join all sessions at http://odr.info/zoom passcode workitout   Day 1: AI and ODR (March 1, 2021)  Part 1 10:00am – 10:10am Forum Welcome + Recorded Sessions Introduction Ethan Katsh, Director, NCTDR   10:10am – 10:30am  Celebration of new edition of […]

Hat tip to Erika Deines of the ODR Task Force for passing along the information on this system:  https://caselines.com/  

Online Dispute Resolution Forum 2021 Virtual Gathering March 1st-2nd 10am-1pm & 4pm-7pm EST (U.S). The National Center for Technology and Dispute Resolution is hosting its annual international Online Dispute Resolution Forum. This spring it will be a two day online conference in part to celebrate the new edition of the seminal volume of Online Dispute […]

Sorry, this entry is only available in French. http://odr.info/ny-state-courts-launch-small-claims-odr/   Big news out of New York — the NY State Courts have launched their first ODR system for small claims cases: https://lnkd.in/e_RZGDk. This system, based on underlying technology from Matterhorn, is the first time a technology-based dispute resolution process has been introduced into the NY state court […]

    Online Dispute Resolution and the Courts Join us for a Conversation with Justice Deno Himonas, Utah Supreme Court & Paul Embley, CIO, The National Center for State Courts Hosted by the National Center for Technology and Dispute Resolution   Tuesday, February 9, 2021 1:00-2:00pm EST Join via https://umass-amherst.zoom.us/j/97173328473     Topics to explore […]

Digital Governance in the Times of Covid-19   (click on the hyper link to register)   Click here to see the program on line 17 Feb. 2021 11s:oo-18:45 15:00 Greetings Prof. Oren Perez, Dean, Bar llan University Faculty of Law 15:10 Algorithmic Regulation and Digital Policy Tools During Covid-19 Chair: Prof. Oren Perez, Bar llan University Human […]

This book is the outcome of two scientific events on technocriticism of technoproducts and on providing a panorama of the legal implications of artificial intelligence, themes sharing the goal of identifying, from a diachronic perspective, the socio-legal consequences of technologies and the foundations of their pre-eminence in public discourse. These two aspects of technology are […]

Please join us for the Northwestern University Law + Computation Academic Symposium on Friday, February 5 from 9:00 a.m. to 2:00 p.m. CST (Chicago time), co-organized by the Northwestern Law and Technology Initiative and the Northwestern Journal of Technology and Intellectual Property. I’ve included a description and agenda below. Registration is required. We are also […]

Online Dispute Resolution and the Courts Join us for a Conversation with Justice Deno Himonas, Utah Supreme Court & Paul Embley, CIO, The National Center for State Courts (USA) Hosted by the National Center for Technology and Dispute Resolution Tuesday, February 9, 2021 1:00-2:00pm EST Join via https://umass-amherst.zoom.us/j/97173328473

https://support.zoom.us/hc/en-us/articles/360034919791-Language-Interpretation-in-Meetings-and-Webinars?mobile_site=true   Of interest for those conducting multilingual sessions, Zoom now offers contemporaneous interpretation facilities.   Thanks to Erika D. for spotting this new and important tool!

Remote Courts Worldwide Survey   (clickto open survey) Remote Courts Worldwide has provided a broad insight into the digital transition of courts around the world in the wake of Covid-19. The site was set up to help the global community of justice workers – judges, lawyers, court officials, litigants, court technologists – to share their experiences of […]

https://www-barrietoday-com.cdn.ampproject.org/c/s/www.barrietoday.com/amp/local-news/bye-bye-fax-machines-downey-pushing-ahead-with-advancements-to-justice-system-31524   Ontario’s justice system will continue to push forward and modernize beyond the rapid transformations forced by the pandemic, Attorney General Doug Downey told the Empire Club of Canada on Thursday. During the lunchtime virtual meeting, Downey talked about some of the advancements made in the province’s justice system since emergency measures were enforced in March […]

Virtual Practice Makes Virtually Perfect – Practical Considerations for Virtual Hearings Identified through Simulations with Experienced Counsel and Arbitrators by Julie G. Hopkins* and Daniel Urbas**   https://adric.ca/wp-content/uploads/2020/12/Virtual-Practice-Makes-Virtually-Perfect-Urbas-Hopkins.pdf   Why We Decided to Organize Simulated Virtual Hearings 1. Beginning in March 2020, COVID-19 related restrictions on travel and in-person gatherings halted the operation of the […]

Mirèze Philippe is Special Counsel at the ICC International Court of Arbitration that she has joined in 1984.  She is a Fellow at the National Centre for Technology and Dispute Resolution (NCTDR).   She writes, “I would like to share with you the news about a book published by Kluwer on “Access to Justice in […]

To register: https://cyberspace.muni.cz/programme/special-track-online-dispute-resolution-odr ODR Special Track SPECIAL TRACK: Online Dispute Resolution (ODR) Available presentations and instructions how to submit questions or discussion topics in advance (in file “- PLEASE NOTE – DO YOU HAVE A TOPIC FOR ONLINE DISCUSSION RESERVE IT IN ADVANCE!” ) are HERE.  Organized by Masaryk University and PRK Partners law firm With kind […]

Sir Henry Brooke Annual Lecture 2020 Wednesday 25 November 2020, 6:00pm – 7:30pm (GMT) Online event On behalf of the Trustees of the British and Irish legal Information Institute (BAILII), the University of London is delighted to host the annual BAILII lecture on Wednesday 25 November. Following an introduction by Sir Ross Cranston, Chair of […]

FDEC 2020 | FRONTIERS OF DIGITAL ENFORCEABLE CONTRACTS WORKSHOP CALL FOR PRESENTATIONS L’atelier de travail se déroulera en anglais seulement.  The First Workshop on Frontiers of Digital Enforceable Contracts (FDEC) will be held on December 8, 2020 from 8:30AM to 12PM (ET) , in co-location with JURIX 2020. ABOUT THE WORKSHOP A half-day workshop that aims to bring together researchers and practitioners of normative systems, […]

A series of free virtual events; November 17 to 20, 12h00 to 1:30 p.m. Tuesday, November 17 : The Creation of Dispute Resolution Systems (Panel) • Janet Martinez, Professor, Stanford Law School, Stanford University, United States • Paul Herfs, Ombudsman, University of Utrecht, Netherlands • Tessa Manuello, President, Legal Creatives, Montréal • Chair : Emilia […]

The 22nd annual international ADR Cyberweek will run from November 1 to November 6, 2020. Hosted by the National Center for Technology and Dispute Resolution this free virtual conference will include panel presentations, webinars, online dispute resolution simulations, discussion forums, platform demos, interviews, and time to just hang out and bond with your fellow attendees […]

Please find the programme of the ODR Track and a number of already available presentations here: https://cyberspace.muni.cz/programme/special-track-online-dispute-resolution-odr You can prepare discussion questions regarding the presentations or new discussion topics and reserve your discussion slot in advance. Let’s make the venue jazzy:o) Also please distribute the link to your friends and contacts who might be interested to […]

The Chartered Institute of Arbitrators North America Branch cordially invites you to: THE TECH ADR SUMMIT WEBINAR SERIES —Part of CIArb NAB ADR Month of October— Social Distance Accessible from Seattle to Singapore Live in Between https://www.ciarbnab.com/2020-tech-adr/ The Chartered Institute of Arbitrators (CIArb) is the world’s leading qualifications and professional alternative dispute resolution (ADR) body […]

http://odr.info/cyberweek2020/   Welcome to Cyberweek 2020! This will be our 22nd ADR Cyberweek, and we’re confident it is going to be the best Cyberweek ever. This year Cyberweek will run from November 2 to November 5, 2020. Some highlights: Ethan Katsh interviewing Jim Melamed on 25 years of Mediate.com Leah Wing on ODR for Disaster […]

Online Dispute Resolution (ODR) is the use of technology to settle disputes between parties.  ODR was initially used in commercial settings, such as disagreements between buyers and sellers on websites like eBay.  In recent years, however, it has been adopted by courts to assist in processing cases. The ABA Center for Innovation received a grant […]

resources, platforms, and tools for ODR

Hello everyone!   I just wanted to share a note about Mediate.com’s 25th Anniversary Conference, which is happening next week from September 30 to October 2.   “Mediation 20/20: Navigating Mediation’s Best Future” is focused on jointly crafting a blueprint for mediation’s continued growth, leveraging the lessons learned from the growth of the field over […]

ADRIC has an Online Dispute Task Force (ODRTF).  The Task Force formed a sub-committee on Platforms.  ODR Platforms are those dispute resolution programs which offer the full range of ODR tools: case management; synchronous and asynchronous communication; reports, etc.  Platforms differ apps such as Zoom, Teams, WebEx, Skype etc., as the apps only serve as […]

https://www.law360.com/access-to-justice/articles/1309437/online-court-pilot-gets-low-marks-ahead-of-wider-launch By Emma Cueto | September 13, 2020, 8:02 PM EDT Utah’s online dispute resolution pilot program, which is aimed at increasing access to justice, has serious design problems with its online platform, according to an outside evaluator, which recommended that the state work to make the platform more user-friendly. The Innovation for Justice program at the University […]

https://www.channelnewsasia.com/news/singapore/mass-call-2020-chief-justice-new-lawyers-to-embrace-technology-13050586 Chief Justice Sundaresh Menon speaks at the Opening of the Legal Year 2020 on Jan 6. (Photo: Nuria Ling/TODAY) By Lydia Lam@LydiaLamCNA SINGAPORE: In the first Mass Call held via Zoom in Singapore on Tuesday (Aug 25), the Chief Justice urged new lawyers to embrace technology and remote hearings in these “unprecedented times”. The Mass Call […]

http://mediationblog.kluwerarbitration.com/2020/08/16/what-users-say-about-technology-in-mediation-2020-sidra-survey-part-3/?doing_wp_cron=1597774599.9521520137786865234375 Nadja Alexander (Editor), Allison Goh (Singapore International Dispute Resolution Academy)/August 16, 2020 This is the final part of a series of posts on The Singapore International Dispute Resolution Academy’s (‘SIDRA’) recently released International Dispute Resolution Survey: 2020 Final Report (‘2020 SIDRA Survey’). The SIDRA Survey delves into the user experiences of Legal Users (lawyers and legal advisers) and Client Users […]

Dear all, I would like to share with all of you that ADR point has developed an ODR tool, a smartphone application for the alternative resolution of consumer disputes which was launched few days ago. The ADR4ALL App has been co-funded by the European Union and ADR point, is functional in both operating systems (Android, […]

Robust online dispute resolution can facilitate affordable justice delivery, ease of doing biz: Amitabh Kant Niti Aayog CEO Amitabh Kant said ODR is a fast-evolving dispute resolution mechanism that uses technology not just to aid, but to proactively assist efficient and affordable justice delivery. INDIA Updated: Aug 08, 2020 22:00 IST Press Trust of India | Posted […]

The most recent edition of “The Practice” has focused on ODR and remote courts.   There excellent articles by global thought leaders such as Richard Susskind and Colin Rule.   The Practice can be accessed at: https://thepractice.law.harvard.edu/issue/volume-6-issue-5/  

Zbynek Loebl, of the Czech Republic, a Fellow of the National Centre for Technology and Dispute Resolution, is organizing an online ODR conference for November 2020.  This is the draft agenda.  The topics are both timely and interesting.  Obviously, the pandemic has spiked interest in, and use of, ODR. The conference will take place over […]

ODR but not as we know it By Nikki Edwards27 July 2020 As the Commercial Court considers whether to adopt remote hearings as the default, mediators across the country are contemplating whether their days of travelling around the UK and beyond to conduct mediations are behind them. Nikki Edwards ODR (online dispute resolution) has been around […]

Good Practice for Remote Hearings   United Kingdom Judicial College The points made here may apply to any person appearing in front of a judge, whether as defendant, party, witness or advocate. We will all have been struck by the very quick technical response to the Covid 19 pandemic which has enabled the judiciary, like […]

The National Center for Technology and Dispute Resolution Online Dispute Resolution Bibliography (updated May 2020) This purpose of this bibliography is to collect publications on Online Dispute Resolution, which have grown exponentially since the field’s founding. While our main purpose is to identify books, book chapters, and journal articles on ODR, a less comprehensive collection […]

AI Standards for ODR

Guidelines for Videoconference Labour Mediation and Adjudication in Ontario These guidelines have been collaboratively developed by and are jointly supported by representatives of a wide cross-section of both union and management labour law firms, and by the Ontario Labour-Management Arbitrators’ Association. April 8, 2020 In light of the current public health crisis, and in order […]

In an ODR World, Is the Time Right to Switch to Multiple Shorter, Staggered Mediation Sessions?    by Frank Burke July 2020 Most civil and commercial private mediators and ADR providers offer their clients a binary choice between a half day mediation and a full day mediation as a standard offering, often on a flat rate […]

https://www.theglobeandmail.com/opinion/article-participating-in-ontarios-first-zoom-trial-showed-me-its-value-for/ Participating in Ontario’s first Zoom trial showed me its value for our overburdened justice system DANIELLE ROBITAILLE CONTRIBUTED TO THE GLOBE AND MAIL PUBLISHED JULY 17, 2020UPDATED JULY 17, 2020 3 COMMENTS SHARE (This article is available on the website as an audio report) Danielle Robitaille is a partner at the law firm Henein Hutchison […]

The following is the report of the ODR Task Force to the ADRIC Board, from July 2019.  The 2020 interim report will be available in the coming months. The Resources noted in this report are currently posted under Member Resources on the ADRIC portal.  Here is the link:  https://mbr.adric.ca/ADRIC/Communication-Members/ODR_Resources.aspx   ADRIC ODR TASK FORCE Interim […]

The International Journal on Online Dispute Resolution is an annual publication with journal articles by leading practitioners and academics from around the world.  The IJODR can be found online (of course, it’s about online disputes…) at: https://www.elevenjournals.com/tijdschrift/ijodr/detail A new edition of the IJODR is planned for late 2020.

Zoom has become a widely used communication tool during this time of pandemic home based work and social isolation. Zoom hass two blogs which may be of interest to ADRIC members who use Zoom.  The first deal with security and privacy: https://blog.zoom.us/category/company-news/security-privacy/.  Members will remember that when the lockdowns and work from home lifestyles started […]

Online dispute resolution could help make justice delivery efficient, affordable, and accessible July 7, 2020, 3:12 PM IST Amitabh Kant and Desh Gaurav Sekhri in Voices | India | TOI https://timesofindia.indiatimes.com/blogs/voices/online-dispute-resolution-could-help-make-justice-delivery-efficient-affordable-and-accessible/ The implications of the COVID-19 pandemic have understandably extended to justice delivery. Not only has the response merited a change in how Courts are hearing matters, but also a steep upward adjustment for […]

The following is a post made by Daniel Rainey, a Fellow with the National Centre for Technology and Dispute Resolution (NCTDR), and may be of interest to those who have turned to Zoom as a communication tool during the time of Covid 19:   The Zoom question is complicated, particularly because of the negative press […]

The International Mediation Institute (IMI) recently announced that it had published standards for a Specialization in Online Mediation.  The ADRIC Task Force will take this new and internationally recognized certification standard into account as it conducts its work on similar certification for Canada.   Please visit the IMI announcement and supporting documents at: https://www.imimediation.org/orgs/cag-odr/   […]

For those who have an interest in ODR Standards, here are the current state of the art standards from the NCTDR: http://odr.info/standards/ The National Center for Technology and Dispute Resolution supports and sustains the development of information technology applications, institutional resources, and theoretical and applied knowledge for better understanding and managing conflict.  

ADRIC wants to support its members in this time of self-isolation and social distancing as these may be  impacting your practice, so we are offering a complimentary webinar on ODR (Online Dispute Resolution) and Zoom Videoconferencing; see below. Many of you are already on the Zoom platform via the excellent  ADRIC Group Plan.  Those who […]