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ADRIC ODR Vision Statement:

The proficient and ethical use of Online Dispute Resolution (ODR).

ADRIC ODR Mission Statement:

 ADRIC supports and encourages the use of ODR as a means of enhancing the breadth of service delivery by:

  • Promoting ethical use of ODR that is consistent with the membership’s professional obligations;
  • Staying current on ODR best practices in Canada and the world;
  • Taking a leadership role in the development of ODR through information sharing, educational and informational programs, professional development initiatives, business supports, and networking;
  • Being a hub of information and resources to help people and organizations become aware of and learn about ODR and how it can help their families, individuals, businesses, and organizations;
  • Assisting people and organizations in accessing ODR and professionals proficient in the use of ODR; and
  • Collaborating with other organizations to influence the field of ODR and its effective use in both Canada and internationally.

ADRIC has a dedicated and passionate team of volunteers who monitor the global ODR landscape and make recommendations to maintain ADRIC as a leader in the field. They developed the above vision and mission statements approved by the ADRIC Board. They also research platforms and resources to post for members’ and the public’s benefit and maintain an ODR library and blog (scroll down to see the button-links).

ADRIC ODR Task Force (ODRTF) Recommendations

The ODRTF recommends adopting the broad principles of ODR created by the National Centre of Technology and Dispute Resolution (“NCTDR”), the preeminent ODR “think tank”: odr.info/ethics-and-odr.

They recommend that ADRIC members practicing family mediation follow the Guidelines developed by Mediate BC.

Those involved with consumer protection related disputes may wish to follow the standards developed by the European Union Consumer  Protection Initiative with particular attention to Articles 5 and 5.4.

They also recommend that members familiarize themselves and comply with guidelines published by the International Council for Online Dispute Resolution (www.icodr.org) for Video Mediation and Video Arbitration.

We are grateful to the members, past and present, of the ODR Task Force:

Frank Fowlie, Chair, Andrew Eckart (former Chair), Marie-Claude Asselin, Erika Deines, Kim Ann Chute, Frank DeMont, Marcel Mongeon,  Elizabeth Murray,  Emilia Péch, and Femi Rufus.

Former ODRTF members: Co-Chairs Rick Weiler and Colm Brannigan, Harold Arkin, Mary Margaret Biedermann, Heather Carnegie,  Sandy Koop Harder, and Kim Parish, Demi Panko and Clara Puskas.

See the free ADRIC webinars on ODR:

  • Options for Online Dispute Resolution: An Introduction to Using Zoom – recorded March 23, 2020
  • Gaining Proficiency and Understanding ODR using Zoom – recorded April 8, 2020
  • Other resources available by clicking the buttons below
ODR Tools and Platforms
ODR Resource Library

Online Dispute Resolution (ODR)

ADR Institute of Canada (ADRIC) is approved as an IMI Online Mediator granting organization

New ODR-QAP approved: ADR Institute of Canada (ADRIC) 19th July 2022 / News / By Liliana Amione / 3 minutes of reading IMI is delighted to […]

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Evaluation Report on the shift from hearing rooms to MS Teams

https://irb-cisr.gc.ca/en/transparency/reviews-audit-evaluations/Pages/access-to-justice-virtual-hearings-mrap-2022.aspx     The Immigration and Refugee Board of Canada has released a report by the Cyberjustoce Lab at the […]

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Updated ODR Standards

ICODR Standards With the rapid growth of ODR in a number of sectors it is vital to establish ethical standards […]

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BC Civil Resolution Tribunal Critiqued

NCTDR Fellow David Bilinsky critiques the BC CRT.    

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UNCITRAL Colloquium on Possible Future Work on Dispute Settlement

https://uncitral.un.org/en/disputesettelementcolloquium2022   Dates: 28 March 2022 (Monday) to 1 April 2022 (Friday) Venue: UN Headquarters, New York and online Time: […]

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Official launching of the European Cyberjustice Network of the CEPEJ

The CEPEJ, via its working group on cyberjustice and AI (CEPEJ-GT-CYBERJUST), decided in 2020 to create a European Cyberjustice Network. […]

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Current best practices of e-justice/ODR trainings for judges, panelists, mediators, adjudicators, court managers and students.

ODR TRACK 2021: How to educate about e-justice/ODR   29 November 2021 4pm CET (Prague, Czechia) –  9pm CET (Prague, […]

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Washington Post article the Facebook Algorithm

If you have ever wondered how your Facebook sends items to your feed you’ll some interesting data in this article: […]

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Interesting article on ODR in the ABA Journal

The article ” Online dispute resolution promises to increase access to justice, but challenges remain” can be found at: https://www.abajournal.com/magazine/article/online-dispute-resolution-promises-to-increase-access-to-justice-but-challenges-remain/

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Cyberweek 2021

https://odr.info/cyberweek-2021/   October 31-November 6, 2021 All times US Eastern   Sunday October 31   Power of Mediation with Smartsettle […]

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Free Online Seminar of ODR Training

https://cyberspace.muni.cz/programme/odr-track-2021-how-to-educate-about-e-justiceodr-special-track   29 November 2021 4pm CET (Prague, Czechia) –  9pm CET (Prague, Czechia) – Preliminary programme: How to educate […]

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ICC ADR SURVEY Please Participate

ICC ARBITRATION AND ADR COMMISSION | View in the web browser INTERNATIONAL COURT OF ARBITRATION® LEADING DISPUTE RESOLUTION WORLDWIDE ICC COMMISSION […]

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Digital Exclusion report

The New Zealand Citizen Advice Bureaux has compiled an interesting report on how certain members in society are excluded from […]

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ICODR Platform Playoff at ABA DR Tech Expo

Many of you know that the ABA DR Tech Expo is going on July 12-16 with the primary focus on educating […]

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National Center for State Courts ODR evaluation and performance measures

 https://www.ncsc.org/__data/assets/pdf_file/0022/65641/ODR-Evaluation-Performance-Measure-Framework.pdf.   NCSC Releases Evaluation and Performance Measures Framework for Online Dispute Resolution (ODR) Programs In response to the COVID-19 […]

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NEW ODR GUIDELINES IN THE EU

Dear friends and colleagues,   The Council of Europe –which has the European Court of Human Rights covering 47 member […]

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Robot mediator settles first ever court case

https://www.legalfutures.co.uk/latest-news/robot-mediator-settles-first-ever-court-case   Robot mediator settles first ever court case 19 February 2019 Posted by Nick Hilborne Ross: The system uses algorithms […]

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ODR Week 2021

From April 12 – 16, 2021, over 20 Justicemakers will assemble at ODR Week 2021 to share their work on […]

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Video hearings have transformed courts but are not a panacea

Repost of an article by Professor Susskind   COMMENT Video hearings have transformed courts but are not a panacea Remote […]

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Ethical Online Dispute Resolution

Designing Ethical Online Dispute Resolution Systems: The Rise of the Fourth Party Leah Wing Janet Martinez Ethan Katsh Colin Rule […]

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Report on an interesting article on Zoom Fatigue

https://medium.com/gearmediatech/addressing-zoom-fatigue-a-professional-assessment-6935f36709c2 Addressing “Zoom Fatigue” — A Professional Assessment Alex Lindsay Follow Mar 15 · 9 min read The now popular “Nonverbal Overload: A Theoretical […]

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Zoom Conference on Online Mediation

Abstract Online mediation meeting E4C March 17, 16.30-18.30 CET Given the worldwide pandemic, the use of online tools is very much in […]

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Virtual Online Dispute Resolution Forum Day 1

Sorry, this entry is only available in French. I am just delighted by two things today.  First, the presentations and […]

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Virtual Forum on Online Dispute Resolution Starts Tomorrow!!!!

Greetings, 2021 ODR Forum Registrants! Thank you for registering to attend the Virtual Forum on Online Dispute Resolution (ODR), happening […]

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An Excellent Article on Online Mediation

Mediating Online Is Much More Than “Doing It On Zoom” Ana Goncalves (Instituto de Certificação e Formação de Mediadores Lusófonos) and Daniel Rainey (Holistic […]

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https://arbitrate.com/ goes live!

Arbitrate.com has gone online this week.  ADRIC members who are arbitrators may wish to check out the new platforms functionalities.  […]

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Virtual Forum on Online Dispute Resolution (ODR) Agenda

Virtual Forum on Online Dispute Resolution (ODR) March 1-2, 2021 10am-1pm & 4pm-7pm (US) EST Join all sessions at http://odr.info/zoom […]

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Online Dispute resolution System

Hat tip to Erika Deines of the ODR Task Force for passing along the information on this system:  https://caselines.com/  

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Online Dispute Resolution Forum 2021

Online Dispute Resolution Forum 2021 Virtual Gathering March 1st-2nd 10am-1pm & 4pm-7pm EST (U.S). The National Center for Technology and […]

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NY State Courts Launch Small Claims ODR

Sorry, this entry is only available in French. http://odr.info/ny-state-courts-launch-small-claims-odr/   Big news out of New York — the NY State […]

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Online Dispute Resolution and the Courts Zoom Presentation

    Online Dispute Resolution and the Courts Join us for a Conversation with Justice Deno Himonas, Utah Supreme Court […]

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Digital Governance in the Times of Covid-19  online conference

Digital Governance in the Times of Covid-19   (click on the hyper link to register)   Click here to see the program […]

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AI and Law: A Critical Overview

This book is the outcome of two scientific events on technocriticism of technoproducts and on providing a panorama of the […]

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Law + Computation: An Algorithm for the Rule of Law and Justice?

Please join us for the Northwestern University Law + Computation Academic Symposium on Friday, February 5 from 9:00 a.m. to […]

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Online Dispute Resolution and the Courts Zoom presentation

Online Dispute Resolution and the Courts Join us for a Conversation with Justice Deno Himonas, Utah Supreme Court & Paul […]

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Cool Zoom feature

https://support.zoom.us/hc/en-us/articles/360034919791-Language-Interpretation-in-Meetings-and-Webinars?mobile_site=true   Of interest for those conducting multilingual sessions, Zoom now offers contemporaneous interpretation facilities.   Thanks to Erika D. […]

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Remote Courts Worldwide Survey

Remote Courts Worldwide Survey   (clickto open survey) Remote Courts Worldwide has provided a broad insight into the digital transition of courts […]

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Bye bye fax machines! Downey pushing ahead with advancements to justice system

https://www-barrietoday-com.cdn.ampproject.org/c/s/www.barrietoday.com/amp/local-news/bye-bye-fax-machines-downey-pushing-ahead-with-advancements-to-justice-system-31524   Ontario’s justice system will continue to push forward and modernize beyond the rapid transformations forced by the pandemic, […]

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New Paper on Virtual Hearings

Virtual Practice Makes Virtually Perfect – Practical Considerations for Virtual Hearings Identified through Simulations with Experienced Counsel and Arbitrators by […]

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New Book has chapters on ODR and Blockchain

Mirèze Philippe is Special Counsel at the ICC International Court of Arbitration that she has joined in 1984.  She is […]

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Reminder, online conference on ODR next week!!!!

To register: https://cyberspace.muni.cz/programme/special-track-online-dispute-resolution-odr ODR Special Track SPECIAL TRACK: Online Dispute Resolution (ODR) Available presentations and instructions how to submit questions […]

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Online Lecture by Richard Susskind – The Future of Courts

Sir Henry Brooke Annual Lecture 2020 Wednesday 25 November 2020, 6:00pm – 7:30pm (GMT) Online event On behalf of the […]

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First Workshop on Frontiers of Digital Enforceable Contracts 

FDEC 2020 | FRONTIERS OF DIGITAL ENFORCEABLE CONTRACTS WORKSHOP CALL FOR PRESENTATIONS L’atelier de travail se déroulera en anglais seulement.  […]

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2020 SAINT PAUL ANNUAL SYMPOSIUM ON INFORMAL CONFLICT RESOLUTION

A series of free virtual events; November 17 to 20, 12h00 to 1:30 p.m. Tuesday, November 17 : The Creation […]

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Cyberweek 2020 Starts TODAY!!!!

The 22nd annual international ADR Cyberweek will run from November 1 to November 6, 2020. Hosted by the National Center […]

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Cyberspace conference 26-30 November 2020

Please find the programme of the ODR Track and a number of already available presentations here: https://cyberspace.muni.cz/programme/special-track-online-dispute-resolution-odr You can prepare discussion […]

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THE TECH ADR SUMMIT WEBINAR SERIES

The Chartered Institute of Arbitrators North America Branch cordially invites you to: THE TECH ADR SUMMIT WEBINAR SERIES —Part of […]

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Cyberweek 2020

http://odr.info/cyberweek2020/   Welcome to Cyberweek 2020! This will be our 22nd ADR Cyberweek, and we’re confident it is going to […]

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Online Dispute Resolution in the United States

Online Dispute Resolution (ODR) is the use of technology to settle disputes between parties.  ODR was initially used in commercial […]

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ODRTF posts ODR Resource Library and list of ODR Tools and Platforms

resources, platforms, and tools for ODR

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Mediate.com’s 25th Anniversary Conference

Hello everyone!   I just wanted to share a note about Mediate.com’s 25th Anniversary Conference, which is happening next week […]

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ODRTF recommends platforms to ADRIC

ADRIC has an Online Dispute Task Force (ODRTF).  The Task Force formed a sub-committee on Platforms.  ODR Platforms are those […]

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Online Court Pilot Gets Low Marks Ahead Of Wider Launch

https://www.law360.com/access-to-justice/articles/1309437/online-court-pilot-gets-low-marks-ahead-of-wider-launch By Emma Cueto | September 13, 2020, 8:02 PM EDT Utah’s online dispute resolution pilot program, which is aimed at increasing access […]

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Chief Justice calls on new lawyers to embrace technology, remote hearings

https://www.channelnewsasia.com/news/singapore/mass-call-2020-chief-justice-new-lawyers-to-embrace-technology-13050586 Chief Justice Sundaresh Menon speaks at the Opening of the Legal Year 2020 on Jan 6. (Photo: Nuria Ling/TODAY) By Lydia […]

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What Users Say about Technology in Mediation

http://mediationblog.kluwerarbitration.com/2020/08/16/what-users-say-about-technology-in-mediation-2020-sidra-survey-part-3/?doing_wp_cron=1597774599.9521520137786865234375 Nadja Alexander (Editor), Allison Goh (Singapore International Dispute Resolution Academy)/August 16, 2020 This is the final part of a series of posts on […]

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EU Launches ODR Mobile App

Dear all, I would like to share with all of you that ADR point has developed an ODR tool, a […]

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ODR in India

Robust online dispute resolution can facilitate affordable justice delivery, ease of doing biz: Amitabh Kant Niti Aayog CEO Amitabh Kant […]

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Harvard Law School journal “The Practice” focused on ODR

The most recent edition of “The Practice” has focused on ODR and remote courts.   There excellent articles by global […]

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Draft Agenda for Online ODR Conference November 27 – 28, 2020

Zbynek Loebl, of the Czech Republic, a Fellow of the National Centre for Technology and Dispute Resolution, is organizing an […]

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ODR but not as we know it

ODR but not as we know it By Nikki Edwards27 July 2020 As the Commercial Court considers whether to adopt remote […]

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Good Practice for Remote Hearings

Good Practice for Remote Hearings   United Kingdom Judicial College The points made here may apply to any person appearing […]

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NCTDR ODR Bibilography

The National Center for Technology and Dispute Resolution Online Dispute Resolution Bibliography (updated May 2020) This purpose of this bibliography […]

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Standards, Guidelines, Regulations, and Legislation on Artificial Intelligence

AI Standards for ODR

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Guidelines for Videoconference Labour Mediation and Adjudication in Ontario

Guidelines for Videoconference Labour Mediation and Adjudication in Ontario These guidelines have been collaboratively developed by and are jointly supported […]

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ODR on Mediate.com

In an ODR World, Is the Time Right to Switch to Multiple Shorter, Staggered Mediation Sessions?    by Frank Burke July […]

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Ontario’s First ODR Trial by Zoom

https://www.theglobeandmail.com/opinion/article-participating-in-ontarios-first-zoom-trial-showed-me-its-value-for/ Participating in Ontario’s first Zoom trial showed me its value for our overburdened justice system DANIELLE ROBITAILLE CONTRIBUTED TO […]

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2019 ODR Task Force Report

The following is the report of the ODR Task Force to the ADRIC Board, from July 2019.  The 2020 interim […]

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ODR Journal

The International Journal on Online Dispute Resolution is an annual publication with journal articles by leading practitioners and academics from […]

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Helpful Zoom Blogs

Zoom has become a widely used communication tool during this time of pandemic home based work and social isolation. Zoom […]

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ODR and Justice

Online dispute resolution could help make justice delivery efficient, affordable, and accessible July 7, 2020, 3:12 PM IST Amitabh Kant and Desh Gaurav […]

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Zoom and online security

The following is a post made by Daniel Rainey, a Fellow with the National Centre for Technology and Dispute Resolution […]

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IMI ODR Criteria

The International Mediation Institute (IMI) recently announced that it had published standards for a Specialization in Online Mediation.  The ADRIC […]

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ODR Standards

For those who have an interest in ODR Standards, here are the current state of the art standards from the […]

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ADRIC offers free webinar to assist members in time of social distancing: Options for Online Dispute Resolution: An Introduction to Using Zoom

ADRIC wants to support its members in this time of self-isolation and social distancing as these may be  impacting your […]

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