Upcoming Events from our Affiliates and other organizations:
- Insight Summit 2021 – Thursday, September 30 and Friday, October 1 from 11:30am-4:30pm ET over Zoom.
Continuous Access Events/Webinars
- CIAJ-ICAJ – Indigenous Peoples and the Law Free Webinar Series – Beginning October 14th, 2020
- Commanding Presence Online for ADRIC Members – This program is designed for professionals who want to increase their effectiveness and personal performance when speaking in all situations, including one-on-one, meetings, and large audience presentations. ADRIC Members get 25% off the regular price of $330 – sse code: “ADRIC”. ADRIC members also receive: Extended free trial that includes more videos and content, and Bonus unit: Your Natural Voice. A popular unit from the Two-Day Workshop where we practice voice exercises and how to improve your voice quality.
Events in May 2020
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ADRAI – FREE Lunch & Learn Webinar – Verbal Aikido with Difficult People
ADRAI – FREE Lunch & Learn Webinar – Verbal Aikido with Difficult People
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May 7, 2020Thursday May 7, 2020 - 12PM ADT
ADRAI is pleased to be offering this FREE lunch & learn webinar on Thursday May 7, 2020.
This workshop will be a great tool for all ADR Practitioners and Human Resources Professionals.
Download the Flyer for the full details of the session. You can also share this flyer with your colleagues that might be interested, and they can register as well.
Earn 2 CEE points for ADRIC C.Med and Q.Med designation holders.
Registered participants will be sent an email with the ZOOM link the day before the webinar.
TO REGISTER for this webinar and any other ADRAI training opportunity, CLICK HERE.
ADRAI – FREE Lunch & Learn Webinar – Verbal Aikido with Difficult People
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POSTPONED until FALL: Negotiation, Mediation, and Arbitration for the Insurance Professional
POSTPONED until FALL: Negotiation, Mediation, and Arbitration for the Insurance Professional
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May 13, 2020POSTPONED until FALL
The Ranchmen’s Club
710-13 Ave SW Calgary, ABA joint presentation of the ADR Institute of Canada, the ADR Institute of Alberta, and the Alberta Branch of the Canadian Bar Association
A conference for adjusters, lawyers, claims handlers, brokers and underwriters.
Accredited by the Alberta Insurance Council for 6.5 hours of CE credits
Participants will learn how to:
- Understand principled negotiation
- Identify the win-win in all negotiations
- Overcome roadblocks to agreement
- Use negotiation skills through practice with experienced instructors/coaches
- Understand mediation and judicial dispute resolution (JDR), and their differences
- Know when to seek either mediation or JDR during a dispute
- Prepare for and maximize the benefits of mediation and JDR
- Understand the fundamentals of arbitration and umpire proceedings
- Maximize efficiencies in arbitration and umpire proceedings
- Choose and appoint an arbitrator or umpire
- Enforce arbitration results
Agenda
8:30 to 9:00 am: Registration
Please note: tardy arrival to or early departure from any presentation will preclude the issuance of a CE certificate for the seminar.
9:00 am – 12:15 pm: Negotiation (includes 15-minute break)
Negotiation is the process of communication intended to reach an agreement where parties have some shared interests and some that are opposed. Many negotiations proceed based solely on intuition, but you can be more strategic. Far better to negotiate based on the merits rather than on what parties say they will or won’t do.
- Interest-based negotiation
- ‘Getting to Yes’ model
- How to prepare for negotiation
- Creating a collaborative process
- Gathering all the needed information
- Generating and evaluating options for agreement
- Role-play
12:15 – 1:00 pm: Lunch - provided on-site
1:00 – 3:00 pm: Mediation
Mediation with the assistance of a trained independent neutral facilitator is a timely and economical way for parties to resolve conflict. It is a process based on promoting cooperation and communication for the resolution of disputes and the preservation of relationships. The involvement of an unbiased and neutral third party helps parties focus on the real issues, use principled negotiation, and avoid positional bargaining. A mediator can help multi-party disputes by being a repository of confidential information and offers to avoid relational bargaining.
- What is it?
- Different styles of mediation (from facilitative to evaluative)
- Caucusing with parties
- Combine with arbitration (med/arb)
- Why use it?
- Helps break impasse
- Focuses everyone on resolution
- Utilizes interest-based fundamentals
- Shortens the length of disputes
- In litigation, stops the cost
- When to use it?
- How much information is enough?
- Before positions become hardened
- When deadlines approach
- Maximize the benefit
- Be prepared
- Be a principled negotiator
- Express empathy, regret, explain constraints
- Make full use of the mediator
- Pros and cons of offer strategies: extreme start positions, small or large movements
- Pitfalls and recovery strategies
- Examples of cases resolved through mediation
- Comparison with JDR
3:00 – 3:15 pm: Break
3:15 – 4:45 pm: Arbitration (and Umpire Proceedings)
Arbitration is a private process for having a neutral third party or parties decide the outcome of a dispute. The parties can choose the arbitrator(s) and set their own process and rules. The result is binding and can become a court judgment.
- What is it & Why use it?
- Fast
- Cheap
- Custom/Comprehensive
- Performance/Compliance
- Secret and confidential
- Enforceable
- When to use it?
- Coverage issues
- Interpretation of contracts: commission
- Costs after a settlement
- Performance/breach of contracts
- Damage assessments/valuations
- Uninsured motorist claims (shall)
- Anything!
- How to use it?
- Maximize the flexibility
- Do not replicate litigation
- Evidence-first process
4:45 – 5:30 pm: Reception sponsored by McLennan Ross
$350 plus GST includes lunch, refreshments and reception!
The Ranchmen’s Club offers corporate rates at several Calgary hotels. Call 1-866-228-3885 or email frontdesk@ranchmensclub.com for details.
The organizers reserve the right to cancel the event if less than the minimum required participants have registered. Liability is limited to the registration fee.
Presenters:
Barb Cornish, C.Med, C.Arb
As a litigator, Barb has appeared at all levels of court, including the Supreme Court of Canada and a wide variety of statutory and appellate tribunals. For 15 years Barb has focused her practice on mediation and arbitration. Through her work, Barb has been honoured as a Distinguished Fellow of the International Academy of Mediators. Between 2011 and 2019 Barb was included in the Best Lawyers in Canada for Alternative Dispute Resolution. In 2014, she was named Lawyer of the Year (Alternative Dispute Resolution) by Lawyer Monthly.
Terry Daniel, PhD, SM, BEng
Terry is a faculty member of the Alberta School of Business. He has won the School of Business’s major teaching awards and has on several occasions been selected as the top instructor in the MBA program. He has taught operations management, bargaining and negotiations, decision analysis, game theory and competitive strategies. In addition, he has offered decision analysis and negotiation workshops and consulted for organizations in engineering, energy, business, various levels of government and more.
Edward W. Halt, Q.C.
Ed is a seasoned litigation/dispute resolution
professional with 30 years of experience practising civil litigation, with an emphasis on professional liability representation, directors’ and officers’ representation, as well as corporate commercial, securities and franchise litigation. He also has regularly practiced in the areas of insurance
law, insolvency, construction and product
liability litigation. He has extensive experience in alternative dispute resolution through mediation, arbitration and fact finding, both as advocate and as the neutral dispute resolution professional.Bob McBean, Q.C., C.Med, C.Arb
Bob has practiced civil litigation primarily in Alberta since 1978. Since the early 2000s, he has focused his practice on the mediation and arbitration of commercial and insurance disputes.
He has mediated hundreds of Queen’s Bench matters including personal injury, insurance, commercial disputes, shareholders disputes, construction, employment, and professional liability matters. He also carries on an active commercial arbitration practice in a wide variety of disputes.
Gary Selby, C.Med, C.Arb
Gary has been practicing in a wide range of ADR services since 1999. His ADR practice has included over 750 mediation sessions in many areas such as government, commercial, corporate, community, workplace, and court sanctioned. Gary graduated from the University of Saskatchewan in Geological Engineering in 1974 and expanded his career to encompass the ADR field. For many years, he has served as a mentor for the Department of Justice mediation programs throughout Alberta.
Sabri Shawa, Q.C. FCIArb
Sabri is an arbitrator, mediator, negotiator, and litigator. He has practiced, in Calgary, for nearly three decades. Sabri has mediated claims arising out of everything from car accidents and medical malpractice to a wide range of issues including construction and design, equipment failures,
and fires. Sabri has mediated disputes among shareholders and between companies in respect of all manner of things. Sabri has also been hired several times as an umpire under s. 519 of the Insurance Act of Alberta.
Michelle Simpson, C.Med, C.Arb
Michelle is a Lawyer, Chartered Mediator and Chartered Arbitrator. Michelle has arbitrated nearly 100 cases since 2011 and has mediated countless numbers of issues associated with a wide variety of topics. Michelle teaches the ADRIC sponsored National Introductory Arbitration course in Edmonton as well as the Preliminary Hearing ADRIA sponsored course for Arbitrators and has been a guest speaker at many local, national and international conventions on a variety of topics including the use of ADR to resolve conflict.
POSTPONED until FALL: Negotiation, Mediation, and Arbitration for the Insurance Professional
ADRAI - FREE lunch & learn webinar - Meeting the Challenges of a Post COVID-19 WorkplaceADRAI - FREE lunch & learn webinar - Meeting the Challenges of a Post COVID-19 Workplace
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May 13, 2020May 13, 2020 - 12pm ADT
Presented by Ron Pizzo
ADRAI is pleased to be offering this FREE lunch & learn webinar on Wednesday May 13, 2020.
This workshop will be a great tool for all ADR Practitioners and Human Resources Professionals.
Download the Flyer for the full details of the session. You can also share this flyer with your colleagues that might be interested, and they can register as well.
Earn 2 CEE points for ADRIC C.Med and Q.Med designation holders.
Registered participants will be sent an email with the ZOOM link the day before the webinar.
TO REGISTER for this webinar and any other ADRAI training opportunity, CLICK HERE.
ADRAI - FREE lunch & learn webinar - Meeting the Challenges of a Post COVID-19 Workplace
ADRIC Webinar: Transference / Compassion FatigueADRIC Webinar: Transference / Compassion Fatigue
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May 13, 2020Facilitator: Viki Scott, RC (c), BSc, RRP, CHRM, MBA, ADR(c), President and Principal Consultant, Scott & Associates Inc.
At times, we mediators hear and resolve issues arising from highly emotionally charged conflict. In today’s workplace environments, mediators will be challenged to resolve issues associated with bullying, cultural differences, harassment and violence, etc. We must be mindful of the risk of “transference” resulting from the information we receive and the affect it may have on our own psychological and physical well-being.
Compassion fatigue, also known as secondary traumatic stress (STS), is a condition characterized by a gradual lessening of compassion over time. Compassion fatigue is a condition commonly known among professionals who work directly with victims of disasters, trauma, or illness, especially in the health care industry. It is not just a form of “burnout”. Professionals in other occupations also at risk for experiencing compassion fatigue include lawyers, arbitrators and parenting coordinators and other dispute resolution professionals.
Participants will:
- Complete the “Professional Quality of Life Scale” – “PROQOL” Self-Assessment;
- Learn the signs, symptoms and the “causal” effect of Compassion Fatigue;
- Learn means and ways of preventing Compassion Fatigue; identify what strategies to adopt for minimizing risk and what supports are available in the event of.
Watch the recording of the webinar!
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ADRAI - Workplace Investigations - Webinar Series - Workplace Investigations
ADRAI - Workplace Investigations - Webinar Series - Workplace Investigations
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May 14, 2020Workplace Investigations: Best Practices for Managers, HR Professionals, Business Owners, Union Representatives, External Neutrals
Online 3 course series – May 14, May 21, and May 28, 2020 (11:30am - 1:00pm ADT)
ADR Atlantic Institute offers this professional development series consisting of three webinar modules dealing with best practices and practical steps in conducting workplace investigations.
WHO SHOULD ATTEND: ADR practitioners, Human Resources Professionals, Managers, Supervisors, Business Owners and Union Representatives.
OVERVIEW OF THE TRAINING: These sessions give you a solid foundation and practical step-by-step guidance on the major practical considerations from the point of being retained as an investigator through delivery of your investigation report.
Register for this series to develop your investigation skills. Here's what is covered:
Module 1 – May 14, 11:30am - 1:00pm (ADT)Preliminary matters – everything from the call to become engaged as an investigator to developing your investigation strategy
• How to determine whether an investigation is necessary; What are the roles of the complainant and respondent; How to communicate with the parties in the investigation; What is your role as an investigator; the union’s or lawyer’s roles; Developing your plan based on the allegations
Module 2 – May 21, 11:30am - 1:00pm (ADT)
Interviewing witnesses and gathering evidence
• Setting up initial meetings with parties; Dealing with emotional or health concerns; Location; Who are the witnesses that you need to interview; What to disclose to a witness; Questioning: trust and rapport; Focus on issues; Obtaining all additional relevant evidence
Module 3 – May 28, 11:30am - 1:00pm (ADT)
Assessing the evidence and delivering the report
• Reviewing the evidence; Your evidence chart; Assessing credibility; The report’s scope – whether to include recommendations; The report’s structure; What to do with the file after the investigation; Practical considerations such as costs and getting paid
Earn 9 CEE points for ADRIC C.Med and Q.Med designation holders.
Download the Flyer and share it with your colleagues that might be interested, and they can register as well.
TO REGISTER, please CLICK HERE!
ADRAI - Workplace Investigations - Webinar Series - Workplace Investigations
ADRIC - Learn to Mediate (and Arbitrate) OnlineADRIC - Learn to Mediate (and Arbitrate) Online
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May 14, 2020In this 3 hour webinar training program, you will learn the basics of conducting your mediations/ arbitrations through the Zoom online platform and the practical and ethical considerations you need to know.
The training covers:
- Recommended equipment and setup
- Account setup and program settings
- Mediation session scheduling and setup
- Use of waiting room
- How to set up breakout rooms for caucus
- How to navigate between rooms
- Functionality including screen-sharing
- Security considerations
- Ethical considerations re: Confidentiality and Privacy
- Best practices and troubleshooting
- Quick tips for marketing an online practice
- Last half-hour dedicated to answering your questions
- We can also set you up with a group of three other participants so you can connect and plan to practice with each other after the session – just click the “agree to be connected” box when you register!
In this informative session, you will receive the entire Learn to Mediate/Arbitrate Online training program to help you integrate an online platform into your practice!
ALL YOU NEED TO KNOW
The course covers the practical, such as setting up sessions and conducting the actual meetings, as well as the ethical considerations that are raised when your clients are remote in location.
You even receive the Learn to Mediate Online Guidelines and Ground Rules for use in your new online practice!
This course usually costs $299 US per person, but through the collaborative efforts of a number of ADR organizations (AAMS, ADRIC, the Mediation and Restorative Justice Centre in Alberta, and the Family Mediation Society) we have been able to arrange for the training at this incredible price.
Professional Development Accreditation:
- CPD accreditations pending from all Law Societies across Canada.
- ADRIC designation holders earn 6 CEE points.
Space is limited. Pre-registration is required. Presentation materials, including a link to the live webinar, will be emailed to participants the day prior to the training. (If you do not receive, please check your spam folder.)
ADRIC Members: $25.00*
ADR Organization Members: $25.00* (ask your organisation for the discount code)
Non- Members: $75.00**Applicable taxes extra
Practice is important! With your permission (during the registration process) we will introduce you to three peers also registered for this course so you can connect and set up Zoom practice sessions for yourselves.
Susan Guthrie, nationally recognized as one of the Top Family Law and Mediation Attorneys in the U.S., has been helping individuals and families navigate separation and divorce for 30 years. She sits on the Executive Council of the American Bar Association's Section of Dispute Resolution as the Membership Chair and is one of the Section's Mediation Committee Co-Chairs. Susan also sits on the Board of Directors of the Southern California Mediation Association (SCMA). Susan is an online mediation expert and has been training mediators to take their practice online for more than two years. Susan personally has operated on a fully online basis as a family law mediator for several years and currently works with clients throughout the country and the world. She is passionate about expanding access to mediation as a dispute resolution practice to an ever expanding public searching for alternatives to the adversarial litigation approach. Susan founded Learn to Mediate Online in order to help fellow mediators and professionals to ethically and efficiently integrate an online platform into their practice.
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ADRIC FREE Cross-Country Connectivity Videoconference - In collaboration with ADRSK - Everything’s Changed: What Do We Do Now
ADRIC FREE Cross-Country Connectivity Videoconference - In collaboration with ADRSK - Everything’s Changed: What Do We Do Now
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May 27, 2020Everything's Changed: What Do We Do Now
This is an interactive discussion on the current reality during the pandemic: have our clients' needs changed? Do we need to change?What have we learned so far?Any ideas for positive change? Can ADRIC and affiliates do anything to support members now and as we move into recovery?
Facilitators:
- Scott Siemens, C.Med, B.Comm, FICB, ADRSK President, ADRIC Past President and current ADRIC Director
- Gina Alexander, C.Med, Executive Director, Community Safety and Well-Being, Ministries of Justice and Attorney General and Corrections and Policing
About Scott
After graduating from the University of Saskatchewan and completing a 10 year career in Corporate Finance, Scott transitioned into the Public sector with several assignments inside the Department of Justice, Canada Revenue Agency and Canada Border Services Agency.
In 1996, as part of a journey in self-discovery, Scott took a 5 year leave from Government where he and his family served as volunteers with a US based international relief and development agency. Working amidst the oppressed and conflicted peoples of southern Appalachia & Central America, Scott provided direction to local initiatives focusing on conflict transformation through several Victim-Offender Reconciliation Programs (VORP) he administered. In 2002, Scott and his family returned to Canada, rejoining his Federal employer as an Internal Labour Relations Mediator. Since that time, Scott has continued his international work within multi-disciplinary teams engaging conflict environments in Northern Ireland; Africa (Rwanda, Burundi, east Congo, Zimbabwe; and SE Asia (Cambodia & Laos).
As part of the Eastern Mennonite University and Seminary (Harrisonburg VA) Conflict Transformation and Peace Studies program, Scott has been conducting mediations and facilitations inside and out of government for nearly two decades. Scott is a Government of Canada accredited mediator with the Department of Justice’s ICMS network, a member in good standing of the ADR Institute of Saskatchewan, and holds the designation of Chartered Mediator (C.Med.) with the ADR Institute of Canada. Scott is a Director of the ADR Institute of Canada.
About Gina
Gina is the Executive Director of Community Safety and Well-Being, Integrated Justice Services, serving both the Ministries of Justice and Attorney General and Corrections and Policing. Her responsibilities cover province wide programs and initiatives including Victims Services, Restorative Justice Programs, Interpersonal Violence and Abuse, Hub Tables and the Northern Alcohol Strategy.
Prior to this current assignment, she was the Executive Assistant to the Deputy Minister to the Premier of Saskatchewan where she was responsible for the co-ordination and implementation of various meetings, committees and government wide initiatives.
Between 2007 and 2015 Gina was responsible for the delivery of province wide programs including court annexed civil and family mediation, fee for service mediation, facilitation and training.
Gina’s extensive mediation and facilitation experience includes high conflict family mediation, civil mediation, organizational and multi-party facilitation. She has provided mediation, conflict resolution and leadership training to thousands of participants.
Watch the recording of the webinar!
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ADRBC - Canadian International Internet Dispute Resolution Centre
ADRBC - Canadian International Internet Dispute Resolution Centre
All Day
May 29, 2020Webinar
OnlineADRBC - Canadian International Internet Dispute Resolution Centre