Based in Nova Scotia, Canada, Lucille Boettger has extensive experience as a trainer, coach and conflict management practitioner. She is dedicated to building peace around the world by increasing individual conflict competency and encouraging the skilled use of informal conflict resolution approaches.
EDUCATION
Lucille has a Graduate Certificate in Conflict Resolution and Executive Certificate in Human Resources Leadership from Carleton University in Ottawa, and is a graduate of the Senior Course at NATO Defence College in Rome. She is also a Master Integral Coach and a Master Practitioner in Neuro-Linguistic Programming.
NOTABLE WORK EXPERIENCE
Lucille is a native speaker of English and French, and has been a trainer, facilitator, mediator and coach – primarily within public sector workplaces – for over 20 years. She began her career as an informal conflict management practitioner in 2000 as one of the first qualified mediators within the Canadian Armed Forces, and served as the senior practitioner and Manager of ADR Services for the Department of National Defence from 2004 to 2009 beforedeveloping expertise in supporting mental health and resilience for ill and injured CAF members and their families. In 2012, after 15 years of full-time service, she pursued a career outside of the Canadian Armed Forces in the areas of wellness, respectful workplaces and informal conflict management. She retired from the Canadian Public Service in 2020 as Director of Organizational Health Programs at the Department of Justice, and became a consultant for various organizations, including the Mental Health Commission of Canada and the Office of the Ombudsman for UN Funds and Programmes, delivering specialized training and coaching services. Having attained the rank of Commander and with over 40 years of service, she remains active in Canada’s Naval Reserve as the Staff Officer for the Special Advisor – Workplace Relations, focusing on fostering psychological safety and inclusion.
Lucille brings to her practice a passion for inclusivity, transformative learning and growth that is evident in her enthusiasm and appreciation for diversity in all its forms. Her extensive experience has allowed her to have the opportunity to work with (and train) individuals from over 40 different countries outside of Canada and the US in both English and French, primarily from Africa, Eastern Europe, the Caribbean, the Middle East and Southeast Asia.